Terms & Conditions

Welcome to VELASTARA. These Terms and Conditions govern your use of our website, services, and any transactions you make with us. By using our website or purchasing our products, you agree to these Terms and Conditions in full.

1. General Information

VELASTARA is a jewelry brand offering handcrafted and curated pieces.
These Terms apply to all visitors, users, and customers of our website and services.

2. Products and Pricing

All products listed are subject to availability.
Prices are listed in INR and may change without notice.
We reserve the right to refuse or cancel orders at our discretion.

3. Orders & Payments

By placing an order, you agree that all information provided is accurate and complete.
We accept payment methods: UPI, Credit Card, Debit Card, Net Banking, etc.

4. Shipping & Delivery

Delivery timelines are estimated and may vary.
We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
Shipping fees and applicable taxes will be calculated at checkout.

5. Returns & Exchanges

We accept exchanges within 3 days of delivery for unworn, undamaged items.
Custom or personalized items are non-returnable unless defective.
To initiate a return, contact us at velestarajewels@gmail.com

6. Limitation of Liability

VELASTARA is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

7. Privacy Policy

Please refer to our [Privacy Policy] for how we collect, use, and protect your data.

8. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns, contact us at:

Email: velastarajewels@gmail.com
Phone: +91-8130286446
Instagram: @velastara